Frequently Asked Questions

General Questions

What exactly is a font? Is it just the style of letters?

Yes, it's the design style for letters, numbers, and symbols. But it's also a piece of software – like a tiny app – that you install on your computer or use on a website. This software tells programs how to draw the text in that specific style.

Why do I have to pay for fonts? Aren't there free ones available?

There are free fonts, yes! However, designing high-quality, professional fonts with full character sets and features takes a lot of time and skill. When you purchase a font license from Anagata Type, you're supporting the designer's work and getting legal permission (a license) to use a well-crafted product for your projects.

What am I actually buying? Do I own the font?

You're purchasing a license, which is like getting permission to use the font software. You don't own the actual font design or software itself (Anagata Type keeps the copyright). Think of it like buying software – you get the right to use it according to the rules (the EULA).

If I buy a license, can I use the font forever?

Yes, the standard licenses from Anagata Type are perpetual. This means you pay a one-time fee, and you can use the font according to the license terms indefinitely, with no recurring subscription fees.

What happens after I pay? How do I get the font?

After your payment is complete, you'll typically be able to download the font files (often as .otf, .ttf, or webfont files like .woff2). You then need to "install" the desktop font files onto your computer (usually by double-clicking the file). Once installed, the font should appear in the font menu of your software (like Word, Adobe apps, etc.). For web fonts, you'll upload the files to your website server and add some code (CSS) to make them display.

What if I just need the font for one small project, like an invitation?

Even for small, personal projects, you need to purchase a license. You would typically buy the license that fits your use – for an invitation made on your computer, the basic Desktop license covering at least one computer would be appropriate.

What's an EULA?

It stands for End-User License Agreement. Think of it as the official rulebook for how you're allowed to use the fonts you licensed from Anagata Type. You need to agree to this rulebook to use the fonts legally.

Who should own the license? My design agency or my client?

The license should ideally be owned by the end-user – the individual or company whose brand or project the font is ultimately for (your client). While you, as a designer or agency, can purchase the license on behalf of your client, the license rights belong to them, and they must abide by the EULA.

Can I test fonts before buying?

Currently, the best way to evaluate the fonts is through the examples and type testers available on the Anagata Type website. (Note: Adjust if trial fonts become available).

What if I buy the wrong license or change my mind?

Anagata Type offers a 7-day "cooling-off" period. If you decide the font isn't right within 7 days of purchase, you can terminate the agreement, destroy all copies of the font software, and request a refund (minus potential transaction fees).

Using the Fonts: Permissions & Restrictions

How many computers/websites/apps is the license for?

This depends on the license you buy:

  • Desktop: Covers installation on a specific number of computers (check your receipt).
  • Web: Covers use on a single website domain (including subdomains) up to a certain monthly pageview limit (check your receipt).
  • App: Covers embedding in a single distinct application title (check your receipt).
  • Ebook: Covers embedding in a specific number of Ebook titles up to a certain distribution limit (check your receipt).
Can I use this font on my phone or tablet?

Standard licenses, like the Desktop license, are primarily for installation on computers (desktops/laptops). Using fonts for general typing directly on mobile devices isn't typically covered unless the device allows custom font installation and your license permits it. For using fonts within a mobile app you are creating, you'd need an App License.

Can I share the font files with my team or collaborators?

The license is generally for the specified number of users/devices within the licensed entity. You cannot freely share, sell, lease, or give away the font files.

Can I share the fonts with my printer or developer?

Yes, you can temporarily provide the font files to a printer, service bureau, or developer working directly on your project, provided they only use the fonts for your project and agree to destroy the files immediately after completion. They don't get their own license to use the fonts for other projects.

Can I modify the font (e.g., change a letter's shape)?

No. You are not allowed to modify, alter, adapt, rename, reverse engineer, decompile, or create derivative works from the font software itself.

Can I use the font to create a logo?

Yes, a Desktop license allows you to create logos and other static graphic designs. However, if you plan to formally trademark the logo, you might need an additional, specific license agreement from Anagata Type. Please inquire about this.

Can I embed the font in a PDF document?

Yes, with a Desktop license, you can embed the font into documents like PDFs, but generally only for viewing and printing purposes. The document should not allow the end-user to edit text using the embedded font, and the font should be subsetted (only including characters used) or secured to prevent extraction.

Can I use the fonts in tools like Canva, Figma, or Google Docs?

This generally falls under the Desktop License. If you install the font on your computer, you can typically use it within design software or document applications installed on that computer to create designs or documents. Using fonts uploaded directly to web-based platforms where others might access them might require different licensing or might not be permitted – always refer back to the specific permissions of your Desktop license regarding installation and user access.

Can I use the font for products I sell (like T-shirts, mugs)?

Using the font as part of a larger graphic design on products (like a slogan on a T-shirt) is generally allowed under the Desktop license. However, you cannot create products where the individual letters themselves are the product (like alphabet stamps, stencils, or house numbers) for resale. This requires a separate license.

Can I use the fonts for Videos, TV, or Films?

No, the standard Desktop, Web, App, and Ebook licenses do not cover use in broadcasting, film, streaming video services (like Netflix, YouTube Originals), or commercials. You'll need to contact Anagata Type for a specific Broadcasting/Video license.

Troubleshooting & Support

What font file formats do I get?

Your license grants you access to the Font Software, typically provided in standard formats suitable for the license type (e.g., OpenType .otf or .ttf for Desktop/App, WOFF/WOFF2 for Web).

What if the font doesn't work correctly?

Anagata Type tests fonts before release. If you encounter technical problems, contact support within 30 days of purchase for assistance. They may provide help or a replacement file if necessary.

Will I get updates if the font is improved?

Anagata Type may notify you of significant updates. Depending on the update and their policy at the time, it might be offered free or require an upgrade fee.

Legal & Compliance

What happens if I accidentally use the font wrong?

Mistakes can happen! If Anagata Type notices the font being used outside the license terms, they will likely contact you first to clarify the situation and help you get the correct license or adjust your usage. The goal is usually compliance, not immediate penalties for accidental misuse. However, deliberate or continued misuse after notification is a violation of the EULA.

What happens if I violate the EULA deliberately or don't fix misuse?

Using the font outside the terms of your license after being notified, or deliberate infringement, is a breach of contract and copyright law. Anagata Type may terminate your license, requiring you to immediately stop using the font and destroy all copies. Legal action could also be pursued in serious cases.

I have a question not covered here!

If your specific use case or question isn't covered, please contact Anagata Type directly before using the font in that way. It's always best to be sure you're correctly licensed!